Loyalty

Loyalty & Referral Program – Basket Connection
🏆
⭐ Official Basket Connection Program

Loyalty & Referral
Own the Game 💪🏀

Earn points with every action, climb the VIP draft, and help your friends win. Valid online and in-store in Angers.

🏀
5
points per €1 spent
⭐
5
VIP levels
🚀
x1.5
max multiplier (NBA Star)
🏪
2-in-1
online & in-store

💥How to score points?

Every action counts! Accumulate points from your registration and with every purchase, online at www.basket-connection.fr or directly in-store in Angers.

📧
+200 pts

Newsletter subscription

A successful first shot! Subscribe to our newsletter and score from the start.

🎂
+250 pts

Your birthday

Enter your birthday in your profile and we'll celebrate big!

🛒
+300 pts

First order

The game begins! Bonus granted upon validation of your very first order.

💶
5 pts/€

Every purchase

5 points for every euro spent, online or in-store. Every basket counts!

✅ Online and in-store accumulation: Your points are credited whether you purchase on www.basket-connection.fr or in-store at 3 Quai Félix Faure, 49100 Angers. A single account is enough to centralize everything.

🏆VIP Program — Climb the Draft!

The more points you accumulate, the more your VIP status progresses — and with it, your point multiplier. Each level unlocks a permanent bonus on all your future purchases.

🏀
Rookie
New player — welcome to the team!
0 – 999 pts
x1.0
🔥
Sixth Man
Reliable rotation player — you make a difference!
1 000 pts
x1.2
⭐
All-Star
Team leader — you shine on the court!
2 000 pts
x1.3
🏆
MVP
Franchise player — the best in the league!
4 000 pts
x1.4
🌟
NBA Star
Living legend — the absolute pinnacle!
8 000 pts
x1.5

🏀 How does the multiplier work? From the Sixth Man level, every euro spent earns you more points. Example: at the MVP level (x1.4), a €100 purchase earns you 700 points instead of 500. The multiplier applies automatically to all your purchases once the threshold is reached.

👥Assist — Referral Program

Get your friends on the team and earn discounts on your next purchases. Your unique referral link is available in the blue rewards tab of your account.

🚀 How does it work?

Share your unique link with your friends, on your social networks or via message. Simple, fast, and rewarding!

  • 1
    Retrieve your referral link Log in to your Basket Connection account and access the blue "Rewards" tab to find your unique link.
  • 2
    Share with your teammates Send your link via message, email or share it on your social networks (Instagram, TikTok, WhatsApp…).
  • 3
    Your friend joins the team Your referred friend creates their account and places their first order via your referral link.
  • 4
    You receive your reward A discount is automatically credited to your account for your next purchase. Own the Game!

⚖️ Legal framework for referral: The Basket Connection referral program constitutes a promotional offer within the meaning of Article L121-1 of the French Consumer Code. The discounts granted under the referral program are non-cashable commercial benefits, with no direct monetary value, non-transferable, and not combinable with other promotional offers unless otherwise stated. Basket Connection reserves the right to modify or suspend the referral program at any time, without prior notice, provided that participants are informed. Any attempt at fraud (fake accounts, self-referral, system manipulation) will result in the cancellation of the points and rewards concerned and may lead to account suspension.

🚀How to join the program?

  1. Create your account or log in Click on the blue button on the homepage or go to your account area. Enter your email address to receive your secure login code.
  2. Validate your account Enter the code received by email to validate your identity. Our password-free login system is secure and compliant with GDPR standards.
  3. Complete your profile Enter your date of birth (+250 pts) and subscribe to the newsletter (+200 pts) to start with maximum points!
  4. Start accumulating Place your first order (+300 bonus pts) and earn 5 points per euro spent, online or in-store. Track your progress in the Rewards tab.

🔒 Ultra-secure connection: Basket Connection uses a login system with a one-time password (OTP) sent by email. No password to remember, no risk of brute-force hacking. This system complies with CNIL recommendations for online account security and GDPR (Regulation (EU) 2016/679).

⚖️General program conditions

⚖️ Nature of points and rewards: Loyalty points accumulated within the Basket Connection program constitute commercial benefits within the meaning of Article L442-1 of the French Commercial Code. They have no monetary value, cannot be exchanged for cash, are not transferable to third parties, and do not constitute a payment instrument within the meaning of Directive 2015/2366/EU (PSD2).

  • Eligibility: The program is open to any adult natural person with an active customer account on basket-connection.fr.
  • Accumulation: Points can be accumulated without a time limit as long as the account is active. An account inactive for more than 24 months may result in the loss of accumulated points, after prior notification by email.
  • Validity of rewards: Discounts and credit notes generated by points have a validity period specified at the time of their attribution. After this period, they are automatically canceled.
  • Non-retroactivity: Points are not awarded retroactively for purchases made before enrollment in the program.
  • Returns and cancellations: In case of product return, points corresponding to that purchase are deducted from the account balance in accordance with the current return policy.
  • Program modification: Basket Connection reserves the right to modify the program conditions (point scale, VIP levels, rewards) at any time. Participants will be informed by email with reasonable notice.
  • Fraud: Any attempt at fraud or abuse will result in the immediate suspension of the account and the cancellation of points and rewards, without prejudice to any legal action.

⚠️ Personal data and loyalty program: Participation in the program implies the processing of your personal data (purchase history, points, VIP level) by DB BASKET CONNECTION as data controller, in accordance with GDPR (Regulation (EU) 2016/679) and our Privacy Policy. You can request the deletion of your account and your data at any time at service@basket-connection.fr, which will result in the loss of accumulated points.

❓Frequently Asked Questions

Do my points expire?

Points do not expire as long as your account is active. An account with no activity (purchase or login) for more than 24 months may have its points purged after email notification.

Can I use my rewards in-store?

Yes! All rewards are usable both on www.basket-connection.fr and in-store at 3 Quai Félix Faure, 49100 Angers. Simply present your account at checkout.

What happens if I return an item?

In case of an accepted return, points corresponding to the returned purchase are deducted from your balance. If a reward has already been used thanks to these points, the corresponding amount may be deducted from the refund.

My referral was not counted, what should I do?

Check that your referred friend used your unique link and placed their first order. If the problem persists, contact us at service@basket-connection.fr with your referred friend's name and email.

Can I refer multiple people?

Yes, there is no limit to the number of people you can refer. Each valid referral earns you a discount on your next purchase.

Is the program combinable with ongoing promotions?

Points are always accumulated on the total amount including tax paid. However, rewards (discount codes) may not be combinable with certain promotional offers. The combination conditions are specified when each reward is granted.

🏀 Ready for the tip-off?

Don't stay on the bench. Join the program, accumulate points, and Own the Game!

Join the program →
🔒 Privacy Policy 📄 Terms & Conditions ↩️ Returns & Refunds

Legal References: Consumer Code (art. L121-1 — promotional offers) · Commercial Code (art. L442-1 — commercial benefits) · Regulation (EU) 2016/679 (GDPR) · Directive 2015/2366/EU (PSD2 — payment instruments) · French Data Protection Act of January 6, 1978, as amended.

The terms of the loyalty and referral program may be modified at any time by DB BASKET CONNECTION. Participants will be informed by email. Last updated: May 2026.

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