VIP Access

Loyalty & Referral Program – Basket Connection
🏆
⭐ Official Basket Connection Program

Loyalty & Referral
Own the Game 💪🏀

Earn points with every action, climb the VIP draft, and help your friends win. Valid online and in-store in Angers.

🏀
5
points per €1 spent
5
VIP levels
🚀
x1.5
max multiplier (NBA Star)
🏪
2-in-1
online & in-store

💥How to score points?

Every action counts! Accumulate points from your registration and with every purchase, online at www.basket-connection.fr or directly in-store in Angers.

📧
+200 pts

Newsletter subscription

A successful first shot! Subscribe to our newsletter and score big from the start.

🎂
+250 pts

Your birthday

Enter your birthday in your profile and we'll celebrate in style!

🛒
+300 pts

First order

The game begins! Bonus awarded upon validation of your very first order.

💶
5 pts/€

Every purchase

5 points for every euro spent, online or in-store. Every basket counts!

Online and in-store accumulation: Your points are credited whether you buy on www.basket-connection.fr or in-store at 3 Quai Félix Faure, 49100 Angers. One account is enough to centralize everything.

🏆VIP Program — Climb the Draft!

The more points you accumulate, the higher your VIP status — and with it, your point multiplier. Each level unlocks a permanent bonus on all your future purchases.

🏀
Rookie
New player — welcome to the team!
0 – 999 pts
x1.0
🔥
Sixth Man
Reliable rotation player — you make a difference!
1,000 pts
x1.2
All-Star
Team leader — you shine on the court!
2,000 pts
x1.3
🏆
MVP
Franchise player — the best in the league!
4,000 pts
x1.4
🌟
NBA Star
Living legend — the absolute peak!
8,000 pts
x1.5

🏀 How does the multiplier work? From the Sixth Man level, every euro spent earns you more points. Example: at MVP level (x1.4), a €100 purchase earns you 700 points instead of 500. The multiplier automatically applies to all your purchases once the threshold is reached.

👥Assist — The Referral Program

Bring your friends onto the team and earn discounts on your next purchases. Your unique referral link is available in the blue rewards tab of your account.

🚀 How does it work?

Share your unique link with your friends, on your social networks, or by message. Simple, fast, and rewarding!

  • 1
    Get your referral link Log in to your Basket Connection account and go to the blue "Rewards" tab to find your unique link.
  • 2
    Share with your teammates Send your link via message, email, or share it on your social networks (Instagram, TikTok, WhatsApp…).
  • 3
    Your friend joins the team Your referral creates their account and places their first order via your referral link.
  • 4
    You receive your reward A discount is automatically credited to your account for your next purchase. Own the Game!

🚀How to join the program?

  1. Create your account or log in Click the blue button on the homepage or go to your account area. Enter your email address to receive your secure login code.
  2. Validate your account Enter the code received by email to validate your identity. Our password-free login system is secure and compliant with GDPR standards.
  3. Complete your profile Enter your birthday (+250 pts) and subscribe to the newsletter (+200 pts) to start with maximum points!
  4. Start accumulating Place your first order (+300 bonus pts) and earn 5 points for every euro spent, online or in-store. Track your progress in the Rewards tab.

🔒 Ultra-secure connection: Basket Connection uses a login system with a one-time password (OTP) sent by email. No password to remember, no risk of brute-force hacking. This system complies with CNIL recommendations for online account security and GDPR (Regulation (EU) 2016/679).

⚖️General program conditions

  • Eligibility: The program is open to any adult individual with an active customer account on basket-connection.fr.
  • Accumulation: Points can be accumulated indefinitely as long as the account is active. An account inactive for more than 24 months may result in the loss of accumulated points, after prior email notification.
  • Validity of rewards: Discounts and credits generated by points have a validity period specified at the time of their award. After this period, they are automatically cancelled.
  • Non-retroactivity: Points are not awarded retroactively for purchases made before joining the program.
  • Returns and cancellations: In the event of a product return, the points corresponding to that purchase are deducted from the account balance in accordance with the current return policy.
  • Program modification: Basket Connection reserves the right to modify the program conditions (point scale, VIP levels, rewards) at any time. Participants will be informed by email with reasonable notice.
  • Fraud: Any attempt at fraud or abuse will result in immediate account suspension and cancellation of points and rewards, without prejudice to any legal action.

⚠️ Personal data and loyalty program: Participation in the program implies the processing of your personal data (purchase history, points, VIP level) by DB BASKET CONNECTION as data controller, in accordance with GDPR (Regulation (EU) 2016/679) and our Privacy Policy. You can request the deletion of your account and your data at any time by contacting service@basket-connection.fr, which will result in the loss of accumulated points.

Frequently Asked Questions

Do my points expire?

Points do not expire as long as your account is active. An account with no activity (purchase or login) for more than 24 months may be subject to point deletion after email notification.

Can I use my rewards in-store?

Yes! All rewards are usable both on www.basket-connection.fr and in-store at 3 Quai Félix Faure, 49100 Angers. Simply present your account at checkout.

What happens if I return an item?

In case of an accepted return, the points corresponding to the returned purchase are deducted from your balance. If a reward has already been used thanks to these points, the corresponding amount may be deducted from the refund.

My referral was not counted, what should I do?

Please check that your referral used your unique link and placed their first order. If the problem persists, contact us at service@basket-connection.fr with your referral's name and email.

Can I refer multiple people?

Yes, there is no limit to the number of people you can refer. Each valid referral earns you a discount on your next purchase.

Is the program combinable with current promotions?

Points are always accumulated on the gross amount paid (including taxes). However, rewards (discount codes) may not be combinable with certain promotional offers. The conditions for combination are specified when each reward is awarded.

🏀 Ready for tip-off?

Don't stay on the bench. Join the program, accumulate points, and Own the Game!

Join the program →