General Conditions of Sale

Article 1 – Purpose
These general terms and conditions of sale apply to all orders placed on the website www.basket-connection.fr . In business since 1994, DB BASKET CONNECTION has been committed for 30 years to offering quality products specially designed for the practice of basketball. Placing an order implies full acceptance of these conditions. DB BASKET CONNECTION reserves the right to modify them at any time, the applicable conditions being those in force on the date of the order.

Article 2 – Identification of the seller
Company name: SARL DB BASKET CONNECTION
Share capital: €15,000.00
RCS registration number: Angers B
SIRET: 393 386 614 00057
Head office: 3 Quai Félix Faure, 49100 Angers
Email address: service@basket-connection.fr
Telephone number: +33 09 83 28 08 26

Article 3 – Products and availability
The products available on www.basket-connection.fr are selected exclusively for basketball, with particular attention paid to performance and durability. Our inventory is updated regularly, but high demand may exceptionally result in stockouts. An order is confirmed only upon receipt of the carrier's tracking number. Product photographs are for illustrative purposes only and may show slight color variations.

Article 4 – Price
Prices displayed on www.basket-connection.fr are in euros, all taxes included. DB BASKET CONNECTION reserves the right to change its prices, but the rate applied will always be the one in effect at the time of the order. Shipping costs are not included in the product price.

Article 5 – Order
To place an order, the customer must:

  1. Create an account or log in,

  2. Validate your basket,

  3. Make the payment,

  4. Confirm your order.
    Order confirmation constitutes acceptance of these general terms and conditions. A confirmation email will be sent to the customer.

Article 6 – Payment terms
Payment is due upon ordering and can be made via:

  • Bank card (3D Secure system),

  • Paypal,

  • Bank transfer.

Article 7 – Return, exchange and withdrawal

  1. Exchange / Return

    • Notify the request by email to service@basket-connection.fr .

    • A return slip will be provided. The new item will be shipped upon receipt and verification of the returned product.

    • Returns outside mainland France are the customer's responsibility.

    • For hygiene reasons, socks cannot be returned or exchanged after trying them on.

    • Only products with an obvious manufacturing defect can be exchanged.

    • The shoes are intended for indoor use; outdoor use cannot give rise to a claim for defects.

  2. Right of withdrawal

    • 14 days to exercise this right.

    • Notification by email or mail.

    • Refund within 14 days upon receipt of the returned product, via the same payment method.

    • Items returned in their original packaging and in perfect condition.

    • Return costs to be borne by the customer.

Article 8 – Responsibility and data protection
DB BASKET CONNECTION is responsible for the proper execution of orders but cannot be held responsible in the event of a problem related to the Internet network (intrusion, virus, service interruption).
The personal information collected is processed in accordance with the Data Protection Act of 6 January 1978. Each customer has the right to access and rectify their data.

Article 9 – Gift cards

  • Gift cards can only be used on basket-connection.fr.

  • Payment possible by credit card, Paypal or transfer.

  • Validity: 1 year from the date of sending to the beneficiary.

  • Non-refundable, non-exchangeable for cash.

  • DB BASKET CONNECTION cannot be held responsible for any errors in the recipient's email address.

Article 10 – Dispute Resolution
These terms and conditions are subject to French law. In the event of a dispute, jurisdiction shall be granted to the courts of Angers, unless otherwise provided.